Society of Vintage Characters

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Frequently Asked Questions ... or how stuff works!

What Happens if you Cancel a Registration

For a detailed explanation of the process with visuals - TBD

All event notifications and postings include the following statement: ” If you register and cancel after the posted cancellation date/time the Board of Directors will review the circumstances and may assess a cost associated with the cancellation.” The Events Director will determine the cancellation date/time for each event. If any member or non - member does not cancel within the posted cancellation date/time, and does not attend the event, then this information is provided to the Board of Directors at their next scheduled meeting.

All event notifications and postings include the price for non-members.

The Board of Directors will review and determine if a cancellation penalty applies, however, the amount to be assessed will never be more than the stated price for non-members.

The Membership Director will forward an invoice to the individual and copy the Treasurer.

The cancellation fee, when paid, will be applied to ALGC funds. When cancellation fee is assessed the individual will not be able to register for future events until such time as it has been paid.

How to Confirm an Event Registration

For a detailed explanation of the process with visuals - TBD

If:

- you have registered for an event you should have received a confirmation email

-        you have registered for an event you will be sent a confirmation email,
-        an event is already full you will be notified that you are on the event's waitlist,
-        you wish to review or confirm your registtraion you can do that on the website

B. Confirm Registration via web site:

1. Go to www.vintagecharacters.ca

2. Click on the picture of the person above the word “Cart” on the top right of your screen.

3. Enter your email address and your Society of Vintage Characters password.

4. Click on the words “View Profile” on the top right of your screen

5. If you are asked to enter your password again, fill it in if it’s not already filled in, and click on the box beside “I am not a robot” and click on Login.

6. Click on My Event Registrations

How to Remove Yourself from an Event Registration

For a detailed explanation of the process with visuals - Tips - FAQ Cancelling.pdf

If:

-        you have registered for an event,
-        and have received a confirmation that you are registered,
-        and you cannot attend, please do one of the following:

A. Cancel via event email:

1. Go to your event attendance confirmation email

2. Go to the paragraph that says “To review your registration details…” and click on the blue highlighted link that says registrations detail page.

3. This will take you straight to your registration and you can click “Cancel Registration”.

4. You will be asked if you’re sure you would like to cancel. Click Cancel Registration.

OR

B. Cancel via web site:

1. Go to www.vintagecharacters.ca

2. Click on the picture of the person above the word “Cart” on the top right of your screen.

3. Enter your email address and your Society of Vintage Characters password.

4. Click on the words “View Profile” on the top right of your screen

5. If you are asked to enter your password again, fill it in if it’s not already filled in, and click on the box beside “I am not a robot” and click on Login.

6. Click on My Event Registrations

7. Click on the word Confirmed under the event you wish to withdraw from:

8. Click on Cancel Registration. A box will pop up asking you to confirm you are cancelling, and click on that button. It may take a moment, but eventually the site will say the event has been cancelled:

OR:

C. Cancel via email

If neither of those options work, please email for assistance to vintagecharactermembership@gmail.com

How to Remove Yourself from an Event Registration

For a detailed explanation of the process with visuals - Tips - FAQ Cancelling.pdf

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